SEMION Test
Step
1
of
9
11%
Today's Date
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MM slash DD slash YYYY
Name
*
First
Last
I don't have to buy tools, I will just borrow from someone else.
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True
False
What makes Semion Barbershop different from other establishments?!
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Semion respects individualism
WHY we do what we do.
HOW we do what we do.
None of the above
When a team member skips your turn, what should you do?
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Call him/her out in front of the client
Skip that team member the next chance you have
After the client left, pull aside the team member and respectfully notify of the issue
Call Roman
The earliest time into your shift you should take lunch?
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15 minutes
1 hour
3 hours
Whenever you want
How early can you leave work on any given day of the week?
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30 minutes if its slow
1 hour if you have not had a service in a while
15 minutes is the soonest if it is busy
On my scheduled time
Who is responsible to keep the shop clean?
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Semion and Roman
Shop Coordinator
Everyone but me
Everyone including myself
I can use any type of tools as long as, I know how to use them well.
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True
False
How long in advance do we request time – off?
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1 week in advance
2 weeks in advance
3 weeks in advance
1 month - 12 months in advance
How long is the lunch break?
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15 minutes
30 minutes
40 minutes
Whatever I want
None of the above
How can you lose cellphone privilege for 1 day?
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Ringer is on
Picking up the phone while with the client
Texting while with the client
On the phone while there is a wait
All of the above
When is it allowed to skip a team members turn?
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When they are not paying attention
When they are sweeping the shop
When they are answering shop phone
When they are not in the shop
Smile, welcome, consultation, haircut, neck shave is the complete rundown of the Semion approved haircut service.
*
True
False
How much time in between clients to chekcout, clean tools, and sweep?
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30 seconds
4 minutes
9 minutes
15 minutes
None of the above
When is it your turn to take a client?
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At the beginning of your shift
When it is your turn in the rotation
When no one is getting up to take the client
When I feel like it
Both A and B
When the credit card machine or the computer is down? How would you accept their payment?
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Stop the service until the machine is back on
Direct them to the nearest ATM machine
Give them a free haircut
Take down their credit card information
The Semion cell phone policy states that you can use your personal phone
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When your station is clean
When everyone else is on their phone
Sweeping and laundry is complete
Both A and C
When Semion and Roman are not here
I get a raise every year up to 3 years because I have?
*
worked for period of 1, 2, or 3 years
covered at least 1 shift per month if necessary
swap at least 1 shift per month if necessary
stay after the end fo the shift at least once a week if necessary
help other team members become better members
All of the above
It is 8:55pm, 5 minutes before we close, and a client walks in and you know it will take another 20 minutes to complete the service (9:15pm closing). What do you do?
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Tell the client that we are closing in 5 minutes
Offer a client to reschedule at another time
Provide the service for the client with 15% mark-up
Provide the service as you would usually do
How often you must change the blade in the straight razor?
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After every client
After two clients
After face or head shave
If it is dirty
I can talk about religion, politics, and intimate topics with my clients and team members at the shop.
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True
False
How early can I start cleaning my tools and station?
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30 minutes before the end of the shift
15 minutes before the end of the shift
5 minutes before the end of the shift
Exactly end of my shift if it is not busy
If you cannot come to work and you were not able to find a cover. How many vacation days will be lost if that day fell on Monday through Thursday?
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0
1
2
3
I thought I can do whatever I want!
If a client is coming back for a redo service the stylist should:
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Talk badly about the work done by another team member
Gossip about how bad the hair cut was to other team members
Complain about having to fix a service
Fix the haircut or service and offer advice to previous stylist on how to improve by explaining respectfully what was wrong with the haircut
If you see a haircut in the shop that could use improvement (it is bad) what should you say?
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Ignore its not my client not my problem
Put client back in your chair and fix it and explain why to the stylist
Politely intervene with a new technique pretext to save the day
Make fun of the team member
When I request vacation days that automatically means I got approved for those days?
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True
False
Can you perform a haircut and a color on a family member during my regular shift and charge them for beard trim?
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Yes, I do it all the time
No, it would be considered stealing
When swapping shifts with a fellow team member?
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Must have comparable skills and speed
Must be able to cover the entire shift
Must communicate with member of management 1 week in advance
All of the above
If you are scheduled for mid and closing shifts, what time frame would not be considered late arrival? Ex: 12pm - 8pm
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Exactly the time scheduled
Any time after the shift
11:56am - 12pm
On or before 11:55am
I can use shop color supplies to perform a service on another team member or a family member and then pay back.
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True
False
How often does your barbicide jar must be cleaned?
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After every haircut
Once a day
Once a week
Never
What is a goal of Semion Barbershop?
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For Semion to make money
To put out of business chain barbershops within 10 miles of us
To run your chair as a boss that is responsible for a great service and get paid accordingly
All of the above
If it is busy and you haven’t taken your lunch yet what should you do?
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Take lunch immediately
Ask everyone if they want wings and disappear for 40 minutes
Take a lunch at a slower time
None of the above
Is it ok to guilt or pressure other team members to take the clients that you are capable of taking but don't want to?
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Yes, I can just sit back and wait for the quick and easy haircuts
No, I am required to take the haircut if it is my turn and I able to do it
Yes, I am here just to make money so whatever is easiest
No, only when Semion is here
All team members are required to have the same exact tools including shears and blowdryers?
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True
False
Where can I find most of the answers to this questions?
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Ipad - Confidence Booster
How far in advance do we schedule regular haircuts (non-color services)?
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59 minutes in advance
1 hour to 14 days
Both A and B
None of the above
What is available on the IPAD?
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Deputy App
You can submit daily and weekly reports
Shop Files
Schedule
Submit Tip Report
All of the above
Not submitting my tip report on time will result in my paycheck being delayed by:
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Zero days
One Day
Four Days
Two Weeks
What would initiate an immediate termination?
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4 Write Ups
No show, no call
Stealing
Physical violence
Being under influence during the shift
Insubordination
Exchanging contact information with clients without management approval
All of the above
A and B
When there is a conflict between team members for who gets the time off approved. The one who has the most seniority in the company gets the time off.
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True
False
It is 8:30pm and we usually close at 9:00pm but we haven’t seen clients for an hour. How early can we close?
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Exactly the time scheduled
5 minutes
15 minutes
30 minutes
What is automatic contribution towards Semion group insurance after being with company for 36 months?
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$0 / year
$300 / year
$600 / Year
$900 / Year
From a $37 service ticket ($29 Semion cut and an average $8 tip) who gets the largest cut?
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Semion
Landlord
Government/Expesnes
Team member
If it is busy at the end of your shift, you are highly encouraged to stay to take 1 or 2 more haircuts. Or we will add an extra team member to the staff.
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True
False
What tool(s) I cannot use?
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Andis Master
Andis BGRC or BGRV
Wahl Senior
All of the above
What forms of payment do we report on tip wages?
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Credit card tips only
Cash tips only
All of the above
None of the above
Foundation of Semion Structure:
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Purpose
Care
Experience
None of the above
The best way to find a cover
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Call your manager
Look at the schedule and see who is off and call them
Just don't call and no show
Cover for others to build credits
Both B & D
If you cannot attend your shift?
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Must have a doctors note or be an emergency
Must look for a cover
Must notify a member of management 12 hours before your shift
All of the above
I need to clock out when I start my lunch and clock in when I finish my lunch.
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True
False
What should you do if you have a conflict with a team member?
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Gossip behind his/her back
Skip their turn
Throw away their lunch
Call Roman
Privately talk to them about the issue
What is Semion attendance policy?
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Don't have to let anyone know that I am running late
Call the shop
Call the management
Both B and C
I get an automatic 2% or $1 / hour raise if I become a licensed barber.
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True
False
The benefit of covering team members include:
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Gaining Vacation Day
Making more money
Building credits for when you need a cover
3 covers a month company will contribute $25 towards your Health Insurance
All of the above
If you cannot come to work and you were not able to find a cover. How many vacation days will be lost if that day fell on Friday through Sunday?
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0
1
2
3
I thought I can do whatever I want!
I can buy tickets and reserve hotel without getting an approval for the requested vacation days and let Roman deal with it.
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True
False
Semion Mission Statement consists of:
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More than just a barbershop
For All
To bring the soul back to the hair industry
All of the above
How many 10 minute paid breaks does the state of Colorado allow for an 8-hour shift?
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1
2
3
Infinite
When does the write-up expire?
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After 1 month from the date of violation
After 3 months from the date of violation
After 6 months from the date of violation
After 1 year from the date of violation
Never
What can I get written up for?
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Four late arrivals per month
Taking more than 30 minute lunch or 15 minute breaks
Being outside of the shop when not during lunch or break
Dodging services (kids cuts)
Arguing in front of clients
Using foul language
Verbally abusive toward a team member
Talking too loud to a point that the whole shop can hear and/or feel uncomfortable
Not following dress guidelines
Not performing weekly tasks
Not performing daily tasks
Leaving before the end of the shift without management approval
Clocking in and out outside of the barbershop premises
All of the above
B and C
If you are scheduled to open, what time frame would not be considered late arrival? Ex: 9am - 5pm
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Exactly the time scheduled
Any time after the shift
8:51am - 9am
On or before 8:50am
When can you perform a "free" service on each other or on the family member?
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During your shift
During lunch time
During a day off
Both B and C
Are you allowed to exchange contact information with Semion Barbershop clients? (phone number, facebook, instagram, etc)
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Yes. They are my clients
No. It not allowed by the contract
Only if no one will find out
Yes. I just create a story to justify the reason to exchange contact information
If I just miss 1 haircut and each and every day for the entire year that will equal? (Average loss)
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$29/year
$1000/year
$2500/year
$5,000/year
I don't need money.
How many team members can request the same days off with guaranteed approval?
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1
2
3
No limit
Semion Training and Tools improve?
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Image and Perception
Self-Confidence
Consistency, Quality, & Speed
All of the above
What type of information should take from the credit card?
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First and last name
Card Number
Expiration Date
CVV - 3 to 4 digit number
Billing zip code
Phone number
All of the above
I can clock in and out outside of the barbershop premises. To either make it to look like I am on time or to show that I stay till my scheduled time.
*
True
False
What is Semion attendance policy?
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Two late arrivals allowed a month
One late arrival per week
Five late arrivals allowed a month
No shows are acceptable
I can speak badly about the company or the owners to clients and on social media.
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True
False
Which of below is not part of our dress guidelines?
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Aprons must be warn at all times
Sandals with back strap are acceptable
Mid-section on your body cannot show
Both A and C
What do I do after I finish the haircut and there is no one waiting?
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Check the laundry
Sweep the shop
Help a busy stylists to checkout the client
All of the above
If the client wants a hairstyle or a cut that you are not comfortable with doing, do you:
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Take lunch
Bathroom break
Tell the client no one here can cut your hair
Make someone else take the client while you sit on your phone
Ask someone capable to take the client while you are watching
If the credit card machine is down and we are taking credit card slips. Can we take tips before processing the transaction?
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Yes
No
When the client is upset with the service you provided. You first must:
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Argue to explain your side
Hit them with clipper
Speak calmly and to defuse the situation
Walkaway and get your supervisor
Selling retail product has no other benefit other than me getting a commission for it.
*
True
False
If you do not show up to the mandatory shop meetings, how many vacation days will be lost?
*
0
1
2
3
I thought I can do whatever I want!
You do not need to get your haircuts checked within the few weeks of being hired?
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True
False
I can borrow a tool for up to 5 days until I receive my own.
*
True
False
If you work 4 instead of 5 days per week. How much less per year will you make?
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$2,000
$4,000
$8,000
$10,000
I don't need money.
If I arrived at 9:30 on Sunday (30 minutes before the shift) but I did not clock in, will it be considered late?
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Yes
No
How many products can you take home without paying per month?
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1
3
5
None of the above
How much tool allowance per year as a bonus can you get after 36 months with company and fulfilling certain criteria?
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$100
$200
$300
$400
None of the above
If I borrow someone's tool and break it I do not have to pay for it.
*
True
False
Daily reports must be submitted:
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Right after completion
Before leaving for the day
Before midnight
What are daily reports?
I can take a break after every client.
*
True
False
How many people at the same time can take lunch?
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1
2
3
No limit
If I refer a new team member and they stay with Semion for over 3 months, what will happen?
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I will be blamed if they suck
$200
I will get fired
None of the above
Color forms are optional when doing a color.
*
True
False
When are tip reports due?
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The last day of the pay period (Sunday)
One day after the end of the pay period (Monday)
Two days after the end of the pay period (Tuesday)
Whenever Roman reminds me
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